Conversation commerce
CartPlus is designed around merchants who sell and support through WhatsApp, social traffic, and direct customer conversations.
- Order updates
- Repeat-purchase nudges
- Support routing
- Campaign and broadcast workflows
Human handoff
Automation should reduce repetitive work while keeping owners and support teams in control when a customer needs real help.
Trained on your store
Catalog, FAQs, policies, and tone of voice can guide answers and recommendations.
Sells, not just answers
Suggest related products during a customer conversation and move the shopper toward checkout.
Clean handoff
When automation reaches its limit, the customer history and context can move to a human teammate.
Order updates
Answer common order, delivery, pickup, and payment questions without repetitive manual replies.
Retention nudges
Use conversation context for abandoned carts, repeat-purchase prompts, and support routing.
Team control
Automation should reduce noise while keeping store owners and support teams in command.