Turn WhatsApp chats into orders

From a WhatsApp inquiry to a structured order

A customer asks about a product in chat. Share its storefront link so they can choose quantities and variants, enter checkout details, and place an order. Staff can then review the order and payment state in CartPlus instead of reconstructing it from messages.

• Publish product names, prices, stock and photos in your catalog.
• Share a product or store link in WhatsApp.
• Collect checkout details and manage the resulting order in one dashboard.
• Follow up on payment and fulfillment using the order record.

A store linked from WhatsApp, with a shared back office

CartPlus connects a hosted storefront with messaging and store operations. A storefront checkout is distinct from WhatsApp-native checkout: confirm the exact customer flow in a demo before deciding. The same catalog can support online orders, counter sales and a branded app rollout.

Check messaging and payment costs

WhatsApp communication allowances and bring-your-own API options depend on the plan. A store link can be shared manually; automated messages require the appropriate setup. Payment gateway fees and settled-order platform fees are separate from subscription charges. Review current pricing and confirm provider requirements before launch.

For Indian retailers, D2C teams and food businesses

Use product links for retail inquiries, collections for launches, or a menu storefront for food orders. Review delivery, pickup, order communication and team permissions for your own operation before choosing a plan.