1. Build your catalog
Add product names, photos, prices and available variants. Group related products into categories. Check that descriptions answer common chat questions such as size, quantity or what is included.
2. Set checkout details
Choose the customer information and delivery or pickup options your store needs. Place a test order to verify the complete flow before sharing the link.
3. Confirm how payments are handled
Review your plan gateway options and fees. Test the payment status your staff sees, including an unpaid order, and confirm how the customer receives any payment request.
4. Share the store link on WhatsApp
Send the storefront or product link in a customer conversation. Customers complete the storefront checkout; staff use the order record to confirm quantities, fulfillment and payment.
5. Review orders and follow up
Manage new orders in CartPlus and use the configured customer communication workflow for updates. Automated WhatsApp messages need the appropriate provider setup and plan allowances.
WhatsApp commerce
See how orders connect to your store operations.
Plan costs
Review gateway, messaging and platform fees.