Core services
CartPlus monitors the public storefront, admin dashboard, API, checkout, messaging, storage, and background job queues.
- Storefront and dashboard availability
- Checkout and order processing
- Notification and email delivery
Incident process
When incidents occur, the team investigates customer impact, restores service, and follows up with prevention work.
Storefront and dashboard
Availability checks cover merchant admin, public stores, and buyer-facing pages.
Checkout and orders
Order creation, payment handoff, receipts, and fulfillment queues stay close to monitoring.
Messaging and integrations
Email, WhatsApp, API, storage, and background jobs are tracked as separate service areas.